A private concierge that lives in your resort's own branded app, and on your guests' WhatsApp if you like. They discover, plan, book and find their way around every moment of their stay, 24/7 and in any language. Backed by a booking engine that never overbooks.
Everything a five-star front desk does, available to every guest at once, in their pocket.
Guests chat naturally in your branded app or on WhatsApp. The concierge grasps intent, recalls preferences, and replies like a true butler.
The AI only ever proposes; a booking engine commits. Bookings, reschedules and cancellations all pass the same gate, so a confirmed booking is always real.
A warm welcome on arrival, a plan each morning, a gentle nudge before a treatment. Helpful and discreet, never a salesperson.
Pin every outlet, jetty and pickup point on your map. Guests get clear walking directions with the spot marked, in seconds.
Every booking is tagged with who closed it and what it was worth. Your dashboard shows AI-booked revenue, after-hours bookings and waitlist recaptures — proof, not promises.
Clean adapters for PMS, CRM, spa and dining. White-labelled on your domain, in your voice, so guests only ever see you.
Paste your spa menu and activity sheets — the concierge reads them and builds your catalog, schedules and prices for review. Your branded concierge app is live the same day; add WhatsApp whenever you like.
Live in minutesRefine everything in a calm admin portal: outlets, treatments, opening hours, board tiers, guest profiles and proactive rules.
Fully in your controlGuests discover, plan and book around the clock. Your team watches it all unfold, and steps in only when it matters.
24/7, hands-off
When a coveted slot is taken, the concierge keeps the moment alive — and turns every cancellation back into revenue.
The sunset cruise is full? The concierge offers the waitlist in the same breath — one tap and the guest is in the queue.
No dead endsSomeone cancels or moves their booking. The engine validates the freed slot for the first guest in line — package, party size and hours all checked.
Deterministic, per guest"A spot just opened at 16:00 — it's held for you for 30 minutes." Unclaimed offers cascade to the next guest, so the slot never dies in an inbox.
Revenue recapturedThe concierge reaches out warmly, never pushily, so guests never miss a moment.
Your concierge doesn't just answer — it compounds. Every conversation teaches it something, and every guest after feels it: remembered, recognised, better served.
"I'm vegetarian." "It's our anniversary." The concierge remembers the details that matter — with your team's review before anything becomes a fact.
Never asked twiceEvery resolved request becomes a learned answer. When guests keep asking something new, the Brain flags it and asks to be taught it — once.
Learns your propertyButlers get an arrival brief for every guest. Returning guests are recognised like ten-year regulars, from their very first message.
Better every stayOne overnight concierge covers one shift, one language. This covers all of them.
We'll spin up a sandbox styled to your property and walk you through it. Pick a time that suits you and we'll take care of the rest.
